Common Queries

Frequently Asked Questions

Answers about pricing, turnaround, data safety, on‑site radius, warranties, and remote support.

We start with a quick diagnostic and give a clear quote before work. Larger projects can be flat‑rate or scoped hourly.

Diagnostics are often same day; most repairs complete in 24–72 hours, depending on parts.

We follow a data‑first process and try a protective backup before major work.

Yes—on‑site across NWA plus secure remote support for many issues.

No. We only service Windows PC.

Yes—Managed IT & Helpdesk and Microsoft 365 / Google Workspace.

Parts carry manufacturer warranties; workmanship is covered—details are on your quote.

We’re mobile/on‑site + remote. Please schedule service—no public walk‑ins.

Have a question or want to book service?

Call 479‑902‑9265 or 800‑564‑7507, or Contact Us.

Service Area: Fayetteville • Springdale • Rogers • Bentonville • Remote support available across NWA.

FAQ